Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Colissimo (France) with tracking. If you prefer delivery by different services, an additional cost will be applied, so please contact us before choosing this method.
0033(0) ou par email contact@katimaa.com et sur www.Katimaa.com

Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Katima'A Care is valuable and in this regard, we take all precautions to ensure that they reach you in the best possible conditions. The boxes are large and your items are well protected. Your complaints are always welcome and help us improve our service.

Regards from Katima'A Team.